Since SXSW is the bastion of all things party, your masterful soiree-throwing skills are a boon. Now that the party is covered, here’s how to graciously and effectively manage the service professionals you’ve hired to help.
(Not that we don’t think you’re gracious and effective, of course. You are. But in case you’re having an off day, we’ve put everything you need in one handy post.)
Before the Party
- Jump on Thumbtack as early as possible and choose a likely candidate.
- Picking up the phone is a good way to gauge fit, both in regards to your party needs, and personality.
- Once you’ve chosen your winner, make sure the pro’s name and contact info are programmed into your phone.
- Email them to confirm arrival time and any other pertinent details two days before your event.
- Calendar reminders are great. Isn’t it nice when your phone tells you everything you need to know?
- Don’t micromanage. That rarely ends well for anyone. Provide guidance and instruction but trust that your professional is an expert and will deliver.
Day of the Party
- When your pro arrives, show them to their area and go over what you need one last time.
- Check in with them during the event. Make sure they have everything they need. Offer them the option to help themselves to food and drink at the event, if that’s reasonable. If you’d prefer them to eat beforehand, let them know in advance.
- Once the event is over, thank every vendor and let them know you’ll be following up with an email. Ask them to think about ways in which the experience could have been smoother.
- Gift bags are always a good idea. If you’ve had time to prepare some for your pros, give them out after the party is over.
- After a day or two, send a thank you email along with a note or survey asking for feedback.
Beyond that, enjoy the party and be a good human. Hiring professionals is as easy as adhering to the gold standard of treating people – appreciate them, treat them the way you’d like to be treated, and let them have some of those amazing pulled pork sliders everyone is raving about.