When you need an electrician, do you know if you need help with a fuse box, a fixture – or something else entirely? Probably not. That’s why you’re calling in a professional – and that’s also why we’ve added pictures and illustrations to make explaining what you need even easier when you start a project on Thumbtack.
Why add pictures and illustrations?
We believe images dramatically improve the experience on Thumbtack for customers – and for Professionals that are completing projects. Images give consumers an easy way to explain what they need visually – and they give Pros on Thumbtack a clearer picture of what the customer wants. We’ve been testing images for several months and the feedback so far has been overwhelmingly positive.
Here are some examples of questions we’ve updated with images:
“Style” Questions: Your idea of classic or romantic might not be the same as someone else’s. Adding a photo removes the confusion.
“Type” Questions: You might not know the difference between a vessel sink, a dropin sink or an undermounted sink, but as long as you know what you’d like your new sink to look like, we’ve got you covered.
Just for Fun: Sometimes a picture’s worth a thousand words. Nuff said.
Where can I see more?
Here are five additional request forms that have been updated with images:
Bottom line: We’re excited to roll these images out to more categories very soon. If you have any questions drop us a line here.